Terms of Use
Last updated: 2026-05-12
1. Agreement to terms
These Terms of Use (“Terms”) form a binding agreement between you (“you”, “Customer”) and Funnel Profits, a Swedish sole proprietorship (enskild firma), org. nr. SE920914113501, operating the Restaurant Buddy platform at restaurant-buddy.ai(the “Service”). By creating an account, accessing the Service, or accepting these Terms in any other way, you agree to be bound by them and by our Privacy Policy. If you do not agree, you may not use the Service.
2. Eligibility and account registration
You must be at least 18 years old and have the legal authority to enter into contracts to use the Service. If you register on behalf of a business, you represent that you are authorized to bind that business to these Terms, and “you” refers both to you personally and to that business.
You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at security@restaurant-buddy.ai of any unauthorized access.
3. Description of the Service
Restaurant Buddy is a software-as-a-service platform for restaurant and bar operators. Features include inventory tracking, supplier and purchase-order management, cash-register close-out, employee time tracking and scheduling, customer tab management, anomaly detection, AI assistance (chat and image analysis), reporting, and related operational tools. Specific features available to you depend on your subscription tier and may evolve over time.
4. Subscriptions, billing, and renewals
- Subscription model. The Service is offered on a recurring subscription basis (monthly or annual). Fees, taxes, and currency are shown at checkout.
- Automatic renewal. Subscriptions automatically renew at the end of each billing period at the then-current rate unless cancelled before the renewal date.
- Payment processor. Payments are processed by Stripe. By providing payment details you authorize us to charge the applicable fees through Stripe.
- Taxes. Listed prices are exclusive of VAT or other applicable taxes, which will be added where legally required (e.g. Swedish moms for EU customers without a valid VAT ID).
- Founders / early-access pricing.Any “founders” or launch-discount pricing is locked for the duration of your continuous, active subscription on that plan; cancellation forfeits the locked rate.
- Failed payments. If a renewal payment fails, we may suspend access until the balance is paid. Repeated failures may result in account termination.
5. Refunds and cancellation
- Cancellation. You may cancel at any time from your account settings or by emailing billing@restaurant-buddy.ai. Cancellation takes effect at the end of the current billing period; you retain access until then.
- 14-day satisfaction guarantee. For first-time subscribers we offer a 14-day full refund window from the date of your initial paid charge. EU consumers retain the statutory 14-day right of withdrawal under Directive 2011/83/EU; by activating the Service before the 14 days elapse you acknowledge that the right of withdrawal lapses once the digital service has been performed in full.
- No partial refunds. Beyond the satisfaction window, fees already paid for the current billing period are non-refundable.
6. Customer data and intellectual property
6.1 Your data
You retain all rights, title, and interest in the data you and your team enter into the Service (“Customer Data”), including inventory, recipes, schedules, transactions, uploaded receipts, AI prompts, and reports. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display, and process Customer Data solely as necessary to provide and improve the Service, comply with law, and prevent abuse.
6.2 Our IP
The Service, including its software, designs, trademarks, logos, and documentation, is owned by Funnel Profits and protected by Swedish, EU, and international copyright, trademark, and trade-secret law. These Terms grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Service in accordance with these Terms and your subscription. All rights not expressly granted are reserved.
6.3 AI-generated output
Output generated by the AI assistant (text and analysis) is provided to you as part of the Service. To the extent we have any rights in that output, we assign them to you subject to these Terms. AI output may be inaccurate; you remain responsible for verifying it before relying on it for operational, financial, or legal decisions. Do not rely on AI output as professional accounting, legal, or medical advice.
6.4 Feedback
If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback without obligation.
7. Acceptable use
You agree not to:
- Use the Service in violation of any applicable law or regulation.
- Upload, store, or process personal data of others without the legal right to do so — including staff or customer data not lawfully obtained.
- Attempt to gain unauthorized access to any account, data, or infrastructure.
- Reverse engineer, decompile, scrape, or otherwise extract source code or proprietary data from the Service, except where such restriction is prohibited by law.
- Interfere with or disrupt the integrity or performance of the Service, including by sending malware, performing denial-of-service attacks, or bypassing rate limits.
- Use the Service to send unsolicited bulk email, spam, or to harass or harm any person.
- Share account credentials beyond what your subscription tier permits, or resell access to the Service.
- Use AI features to generate content that is illegal, defamatory, deceptive, or designed to facilitate harm.
We may suspend or terminate your access for material breach of this section without prior notice.
8. Service availability and modifications
We aim for high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance, release updates, modify features, or temporarily suspend parts of the Service. Where reasonably possible we will give advance notice of material changes. We may also discontinue the Service or any feature, in which case we will give you at least 30 days' notice and, for paid subscribers, a pro-rata refund of any prepaid fees covering the period after discontinuation.
9. Disclaimer of warranties
The service is provided “as is” and “as available”, without warranty of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, or that the service will be uninterrupted, secure, or error-free. Your use of the service is at your own risk.
Some jurisdictions do not allow the exclusion of certain warranties; the above disclaimers apply to the maximum extent permitted by applicable law.
10. Limitation of liability
To the maximum extent permitted by law, in no event shall Funnel Profits, its owners, employees, contractors, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of or inability to use the service, even if we have been advised of the possibility of such damages.
Our aggregate liability for all claims arising out of or relating to the service or these terms shall not exceed the greater of (a) the total amount you paid to us for the service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred euros (€100).
Nothing in these Terms limits liability for fraud, intentional misconduct, or any liability that cannot be limited under applicable law (including liability for death or personal injury caused by negligence).
11. Indemnification
You agree to indemnify, defend, and hold harmless Funnel Profits and its affiliates, officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, including intellectual property or privacy rights, or (d) the Customer Data you submit.
12. Third-party services
The Service may integrate with or link to third-party services (e.g. payment processors, POS systems, AI providers, accounting tools). We are not responsible for the content, terms, or practices of those third parties. Your use of any third-party service is at your own risk and subject to that third party's terms.
13. Termination
You may terminate your account at any time from your account settings. We may suspend or terminate your account, in whole or in part, immediately and without prior notice if you materially breach these Terms, if continued provision of the Service would violate the law, or if your account has been inactive for more than 24 months. Upon termination your right to use the Service ceases immediately; provisions that by their nature should survive termination (including Sections 6, 9, 10, 11, and 15) will survive.
On termination we will, on your written request within 30 days, make Customer Data available for export in a structured machine-readable format. After that 30-day period we may delete Customer Data, subject to our legal retention obligations described in the Privacy Policy.
14. Changes to these Terms
We may revise these Terms from time to time. When we make material changes we will update the “Last updated” date and, where appropriate, notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service before the effective date.
15. Governing law and dispute resolution
These Terms are governed by the laws of Sweden, without regard to conflict-of-law principles. The UN Convention on Contracts for the International Sale of Goods does not apply.
Subject to mandatory consumer-protection law that grants EU consumers the right to bring proceedings in their country of residence, any dispute arising out of or in connection with these Terms shall be resolved by the competent courts of Stockholm, Sweden. EU consumers may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.
16. Miscellaneous
- Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.
- Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
- No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
- Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service and supersede all prior agreements on the subject.
- Notices. Notices to us must be sent to legal@restaurant-buddy.ai. We may send notices to you at the email address associated with your account.
17. Contact
Funnel Profits (SE920914113501)
Rosstigen 5, 141 30, Huddinge, Sweden
legal@restaurant-buddy.ai